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May 2015 WINES&VINES 69 PACKAGING shoes focus. "We put a lot into education and skilling our people up. We see our people as long-term investments. And there's not a lot of staff turnover here," she said. The management team is regularly called on to fill in at other Treasury sites, which in- creases their understanding of the business and offers more learning opportunity. "I'm very passionate about my managers getting to know the range of processes around them, so they have a much better understanding of how they can help—and help the business." Casey runs an open management and moni- toring program to provide transparency and accountability. "People notice the impact this has, even from the outside. We even had a group of Japanese distributors come through and say everything here operated just like busi- nesses in Japan. We thought that was the big- gest compliment. And all of our achievements belong to everyone here." Casey has been the site operations manager for 18 months and says she is just starting to "kick goals." "The one thing I love doing is solving issues. It's my passion. But I will always make sure I remember what it's like to work on the line, the whole idea is to understand what others are dealing with. I like to spend time with people one on one to find out what motivates them, but I know you cannot treat everyone the same. Some like a lot of contact with the manager, others want to manage themselves. If you think about it like we're climbing a mountain together, then I really don't care how we get to the top, as long as we get there. I like to succeed, but there's nothing better than succeeding with teamwork." Kent Robinson, Treasury's general man- ager for winery and packaging operations, explained Casey's rise through the packaging center ranks from packaging line manager, to quality assurance manager, to engineering manager and into her current role, respon- sible for three packaging lines and a ware- house operation running 24 hours a day, five days a week. "Danni has a strong focus on reducing varia- tion in all processes to drive continuous im- provement at the packaging center. With a relatively flat management structure she en- courages her team to work together, to be ac- countable for their areas of responsibility and ensure that all change is delivered through a structured and sustainable processes. As a re- sult, the Wolf Blass Packaging Centre continues to improve on its operational and financial metrics," Robinson said. Having come into the wine industry after 20 years working in optical lens production, Casey said she is lucky to have worked for companies where she was "pushed" to learn more about the principles of great manage- ment. "I moved my family to the Barossa, took a risk, and that has given me a whole new lease on life. The opportunities available for people with determination are endless." Editor's note: this article first appeared in the November 2014 issue of Australian & New Zealand Grapegrower & Winemaker magazine and is reprinted here with per mission. Nathan Gogoll is editor of the magazine based in Broadview, South Australia. www.jansoncapsules.com Trust the 840 A Latour Ct - NAPA, CALIFORNIA 94558 - (707) 256-3957 "It's a case of getting everything working and then seeing how it all runs at full speed. We pride ourselves in the quality of the job. Our target is 99% accuracy, and we've been above that for three years."